Your computer can’t hand off sound properly to your speakers or headphones. YouTube shows the message, but the problem is usually with Windows/macOS audio, drivers, or your browser.
Quick fixes to try first
- Unplug and re-plug your audio device
Remove your headphones, USB DAC, or HDMI cable, then connect it again. If you have multiple audio devices, disconnect all of them and reconnect only the one you want to use. - Restart Windows Audio (no full reboot needed)
- Press Win + R, type
services.msc
, press Enter. - Find Windows Audio → right-click → Restart.
- Do the same for Windows Audio Endpoint Builder if needed.
Test YouTube again.
- Run the audio troubleshooter
- Settings → System → Troubleshoot → Other troubleshooters.
- Run Playing Audio and follow the steps.
If you use DAWs/ASIO (Voicemeeter, Premiere Pro, etc.)
Make sure Windows and your ASIO driver use the same sample rate.
- Right-click the speaker icon → Sound settings → More sound settings → Playback tab → select your output → Properties → Advanced.
- Set Default format to 44100 Hz or 48000 Hz.
- Open your ASIO device panel and set the same rate there.
Mismatch here often triggers the renderer error or “rendering stuck” messages.
Driver fixes (common root cause)
A) Disable, then re-enable the audio device
- Win + X → Device Manager.
- Audio inputs and outputs or Sound, video and game controllers.
- Right-click your output device → Disable device. Wait 5–10 seconds.
- Right-click again → Enable device.
B) Update the audio driver
- In Device Manager, right-click your audio device → Update driver → Search automatically.
C) Roll back a bad update
If the error started after a recent update:
- Device Manager → your audio device → Properties → Driver tab → Roll Back Driver (if available).
Restart the PC when you’re done.
Tip: Keeping motherboard/chipset audio drivers current helps. In rare cases, a buggy BIOS can also cause audio handoff issues; updating the BIOS has fixed it for some users. Only do this if you’re comfortable and have a backup.
Browser-specific fixes for YouTube
- Disable ad blocker for YouTube
Some ad blockers break pre-roll handling and mute the player. Whitelist YouTube or toggle the extension off and test. - Clear cache and cookies
- Chrome: ⋮ → More tools → Clear browsing data → choose a time range → select Cookies and Cached images/files → Clear data.
Reopen the browser and try again.
- Try a single audio path
If you have Bluetooth headphones, an HDMI monitor, and speakers connected at once, Windows can get confused. Disconnect the extras and keep just one output while testing.
Mac quick fixes
- Restart the Mac
Apple menu → Restart. This clears many temporary audio pipeline issues. - If it started after a macOS update
Some users report specific versions causing glitches. Rolling back to an earlier minor version (for example, from 14.6 to 14.4.1) can help, but it’s an advanced step and not always practical. Consider contacting Apple Support if the issue persists.
When nothing seems to work
- Test with another browser or a clean profile to rule out extensions.
- Create a new Windows user and test there to isolate profile corruption.
- If you’re using external USB/HDMI audio, try a different port or cable.
- Check your sound output is the one you expect: Settings → System → Sound → Choose where to play sound.
Short checklist
- Re-plug audio device; keep only one output connected.
- Restart Windows Audio service.
- Run Playing Audio troubleshooter.
- Match sample rate between Windows and ASIO (44100 or 48000).
- Disable → re-enable audio device in Device Manager.
- Update or roll back the audio driver.
- Disable ad blocker for YouTube; clear cache/cookies.
- Try another browser or profile.
- Optional: update motherboard/chipset drivers; consider BIOS update with care.
- On Mac: restart; consider reverting problematic macOS minor update.
Follow the list in order. In most cases, matching sample rates, refreshing the Windows Audio service, or fixing the driver gets YouTube playing again.