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Laptops have become indispensable tools in our digital age, serving as gateways to information, productivity, and entertainment. However, encountering a “no display” issue can be frustrating and concerning. Whether you’re a student, or professional, or rely on your laptop for daily tasks, a blank screen can disrupt your workflow. In this article, we’ll guide you through a comprehensive troubleshooting process to identify and resolve common causes of a no-display problem.

A blank or black screen can stem from various reasons, including minor glitches to serious hardware malfunctions. By following the step-by-step instructions outlined in this guide, you’ll learn to diagnose the issue and apply suitable solutions. Remember, troubleshooting a laptop’s display problem may require software and hardware techniques, so be prepared to explore different avenues.

Solutions to Fix No Display on Your Laptop

1. Check the power supply

Checking the power supply is an essential step if your laptop’s display isn’t working. It’s worth mentioning because it’s a common issue. First, make sure the monitor is turned on, which is usually indicated by a light on the power button. If the light is on and you see a message on the screen, the monitor works.

If the display is on but still not working, press the menu button on the monitor to access its built-in functions. If you still have a blank screen, the monitor itself may be malfunctioning. You can try connecting to another monitor to see if it works properly. If the other monitor functions correctly, it suggests that the power supply of the original monitor may be faulty.

You can try replacing the power supply to see if it resolves the display problem. It’s essential to ensure that the power supply has the correct input voltage according to your country’s standards. An incorrect power supply voltage can prevent your computer from starting correctly or result in no display at all.

2. Test your monitor

If your computer starts but the screen remains black, start by checking if your monitor is functioning correctly before diving into more complex troubleshooting steps. Your computer may be operating normally, and the issue lies solely with your monitor.

3. Reseat the memory module

If your laptop doesn’t show a picture, a common cause could be a loose memory module. To fix this, try reseating the memory modules by following these steps: disconnect the AC adapter from the laptop, remove and reinsert the memory module, and reconnect the AC adapter.

If you’re experiencing a black screen when connecting to an external monitor, adjust the brightness settings in the device’s control panel. Additionally, ensure that the monitor is connected to the correct source.

For laptops, you can increase the display brightness using a keyboard shortcut. Usually, you’ll need to press the Function (Fn) key along with one of the function keys like F8 or F10.

To determine whether the issue lies with a broken display, graphics card, or damaged cable, try connecting the monitor to a different computer or use a different video signal cable. This can help identify the source of the problem.

4. Hard reset

If your computer still has no display even after confirming the monitor and power cycling, you can attempt to resolve the issue by booting into safe mode and repairing Windows. This can be done through options like System Restore, Automatic Repair, or resetting your computer.

In some cases, Windows Automatic Repair may not work as expected. In such situations, many users opt for resetting their PCs. Resetting the computer is often considered a reliable solution for problems like the computer turning on but not displaying anything.

  • To initiate the process, press the Windows logo key and L simultaneously on your keyboard. This action will bring you to the Windows 10 sign-in page, but you don’t need to log in at this point.
  • Next, hold down the Shift key and press the Power button. From the options displayed in the lower-right corner of the screen, choose Restart.
  • Once your computer restarts, select Troubleshoot and then choose Reset this PC from the options menu. Proceed by selecting Next.
  • To preserve your files, opt for the fast reset option. This will allow Windows to open while maintaining your files intact. Follow the on-screen prompts to complete the process.

5. Reseat Battery and Cables

  • To begin, shut down the laptop and close the LCD screen. Disconnect the AC power cord and any other cables from the laptop. Flip the laptop over and remove the battery pack.
  • Clean the metal contacts on both the battery and the battery bay using an eraser. Remove any tarnish or buildup that may be present on the contacts. Ensure that you blow away any eraser residue from the battery and the battery bay.
  • Reinsert the battery back into its bay and reconnect the AC power cord and other cables. Make sure the cable connections are secure and lock the battery in place.

Turn on the laptop and check if you can see an image on the display.

6. Disconnect all non-essential devices

If you’re experiencing no display or a black screen on your laptop, it could be due to connected peripherals. Sometimes, a lack of display could be caused by ongoing updates, so it’s worth waiting for a few moments. However, if the issue persists for an extended period, it might indicate a hardware compatibility problem.

To troubleshoot,

  • start by turning off all accessories connected to your computer, such as printers, cameras, detachable drives, Bluetooth devices, docking stations, and other USB devices.
  • Then, restart your laptop. If the display returns to normal, it suggests that one of the peripherals was causing the issue.
  • To identify the problematic component, reconnect each peripheral one at a time until you find the one causing the problem.

If you determine the accessory causing the issue, disconnect it, restart your computer, and search for a solution online or contact the manufacturer for further assistance.

7. Connect an external Monitor

If your laptop screen remains black, it could be due to a corrupted graphics driver or an issue with the LCD display backlight. To test the display, connect an external monitor and restart the computer. This test is useful if the screen is black but you can hear that the computer is working. You can connect most monitors and display devices like projectors using VGA, DVI, HDMI, or DisplayPort cables.

Here are the steps to follow:

  • Connect an external monitor to your laptop.
  • HDMI connections can carry audio, but using a DVI to an HDMI adapter or cable may result in the loss of HDMI audio. DVI-D cannot be connected to VGA.
  • If the computer screen doesn’t display on the external monitor, press “F4” until the screen image appears.
  • If an image appears on the external monitor, there may be a graphics driver conflict with the laptop’s LCD display.
  • Download and install the latest graphics and chipset drivers specific to your computer.
  • If you can hear sounds from the laptop but no image is visible on either display, consider trying a different monitor or contacting the manufacturer for service.


In conclusion, encountering a no-display or black screen issue on your laptop can be frustrating, but there are various troubleshooting steps you can take to resolve the problem. By checking the power supply, reseating memory modules, verifying peripheral connections, testing with an external monitor, updating graphics drivers, and seeking professional assistance when needed, you can increase the chances of restoring your laptop’s display functionality. Remember to prioritize your safety and follow the appropriate instructions for your specific laptop model.

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