During the ‘June-July’ timeframe, X Corp, led by Elon Musk and formerly known as Twitter, enforced a historic ban on a total of 2,395,495 accounts in India. The majority of these bans were attributed to the promotion of child sexual exploitation and non-consensual nudity.
Notably, between May 26 and June 25, X Corp banned 544,473 accounts in India. Additionally, the micro-blogging platform also removed 1,772 accounts for their involvement in promoting terrorism on its platform within the country.
According to X Corp’s monthly report, which adheres to the new IT Rules of 2021, the company received 3,340 user complaints from India during the same period through its grievance redressal mechanisms. The publication of the report was delayed by about a week, as it was not initially available on the portal at the beginning of the month.
In its monthly report to adhere to the new IT Rules of 2021, X Corp disclosed that it had received 3,340 user complaints from India during the same reporting period, all channeled through its grievance redressal mechanisms. Interestingly, the report’s publication was delayed by approximately a week, as it failed to appear on the portal at the onset of the month.
Normally, X Transparency releases this report on the first day of each month, a practice observed by other social media giants like Meta and WhatsApp.
A rather whimsical message, “Looks like this page doesn’t exist. Here’s a picture of a poodle sitting in a chair for your trouble,” greeted visitors clicking on the IT Rules report for the May-June 2023 interval.
Furthermore, between June 26 and July 25, X Corp enacted bans on 1,851,022 accounts and also eradicated 2,865 accounts for their involvement in promoting terrorism on the platform within the country. During this period, the microblogging platform dealt with 2,056 user complaints from India via its grievance redressal mechanisms.
In addition, X Corp addressed 49 grievances related to account suspensions between June 26 and July 25.
“We reversed one of these account suspensions after a careful review of the circumstances. The rest of the accounts reported remain under suspension,” the company clarified.
The report also noted, “We received 14 inquiries related to general questions about Twitter accounts during this reporting period.”
Notably, the majority of complaints from India pertained to instances of abuse or harassment (1,783), followed by cases of hateful conduct (54), privacy violations (48), and incidents of child sexual exploitation (46).
As mandated by the new IT Rules of 2021, major digital and social media platforms with user bases exceeding 5 million are required to publish monthly compliance reports.